Microsoft working to fix Surface Pro Trackpad Settings app issue

Creaky

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Earlier this month, Microsoft released the latest firmware update for its Surface Pro touchscreen PC, which fixed a few issues. Now it appears the firmware update may be the cause of a new problem concerning the use of Touch and Type Covers on the tablet.

Recent posts in Microsoft's community support forums have a number of people claiming that the optional keyboard covers for the PC are no longer recognized by the Trackpad Settings app for Windows 8. Unfortunately, it appears that after the latest Surface Pro firmware update was released, reports started coming in from users who said the Trackpad Settings app could no longer "see" either the Type or Touch Covers. One person wrote, "I can see the Type (or Touch) Cover correctly identified in the Device Manager, but the Trackpad Settings Application does not recognize."

A Microsoft community member later posted this note on the message board: "Microsoft is aware of the issue and is working to resolve it as soon as possible." Hopefully it will be fixed before the next scheduled Surface Pro firmware update, which should be available May 14.

Source: Microsoft
 

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